JobMesh

Host - Aspen Tap House

Ultra Steak · Champaign, Illinois, US

A Host is the first person a guest meets when they enter an Aspen Tap House. They are the face of the store. A Host must be able to perform a variety of task...

Job description

A Host is the first person a guest meets when they enter an Aspen Tap House. They are the face of the store. A Host must be able to perform a variety of tasks from greeting guests, answering phones, seating guests, running food, assisting with children, taking to-go orders, and rolling silverware. Essential Functions: - Ensures that each guest receives a legendary welcome and good-bye when dining at Aspen Tap House. - Uses the POS (point of sale) system effectively and correctly (if applicable). - Ensures all guests are comfortable and cared for. - Effectively maintains wait and quote times during each shift. - Maintains a clean and well stocked restroom during each shift. - Answers all phones calls, handles to-go orders and call ahead seating requests. - Effectively communicates with Server Assistants to ensure speedy table turns. - Ensure each guest is told our story. - Adheres to core values: passion, partnership, integrity and fun, all with purpose. - Understands and effectively executes first time guest program. - Practices safety and sanitation at all times. - Completes proper opening and closing duties as determined by the Manager, which may include: sets up host stand, turn...