General Manager

Job description

Description The Four Points by Sheraton Suites Tampa Airport Westshore, managed by StepStone Hospitality is a growing hotel management company focused on delivering exceptional guest experiences while fostering a culture of accountability, collaboration, and leadership development across its portfolio. The General Manager (GM) is responsible for the overall leadership, strategic direction, and financial performance of the hotel. This role ensures operational excellence across all departments while driving revenue growth, guest satisfaction, and team engagement. The ideal candidate is a hands-on leader with strong operational expertise, financial acumen, and a passion for hospitality excellence. Key Responsibilities: Leadership & Operations: - Oversee all hotel departments: Front Office, Housekeeping, Food & Beverage, Sales, and Engineering - Lead, mentor, and develop department heads and team members - Ensure compliance with Marriott brand standards and company policies - Act as the primary decision-maker for daily operations Financial Performance: - Develop and manage annual budgets, forecasts, and P&L performance - Drive RevPAR, ADR, and occupancy through strategic initiatives -...