Manager Studio

Job description

Are you known for structuring teams, optimizing processes and ensuring high-quality execution? Want to play a key role in developing design and writing practices across Desjardins? The ideal candidate has successfully led a team of comparable size in a transformation context, evolved a service offering or execution model, and demonstrated a measurable impact on performance, quality and operational efficiency. Team mission: The Creation, Content and Operations Administrative Department helps develop practices and make Desjardins Group’s marketing operations more efficient. Purpose of the position: As Manager Studio, you report to the director of the Creation, Content and Operations Administrative Department. You’re responsible for the team’s service offering and performance, both in terms of quality and operational efficiency. You lead a team of about 30 design and writing professionals who support Desjardins Group’s marketing initiatives. You ensure rigorous, consistent and efficient execution that’s aligned with business priorities, expected quality standards, brand strategy and technological realities (marketing technology, automation, AI). This role goes beyond production manage...