Graduate Assistant

Job description

Job Description Summary & Additional Information Graduate Administrative Assistant - Service Desk Assistant The administrative assistantship position is part of the Educational Technology Services (ETS) team in the College of Education, located in the Benjamin Building at the University of Maryland, College Park. *This initial appointment will be for 12 months *Requires a weekly commitment of 20 hours without major interruption *Is fully on-site, start date in late Spring 2026 *Must be enrolled in a Graduate Program at the University of Maryland, College Park The responsibilities of this role include: Maintaining adequate shift coverage during normal business operations per semester; Acting as the first point of contact for faculty and staff seeking to loan equipment or make a reservation Taking reservations for equipment and entering the information into a database and calendars Completing daily, weekly, and monthly forms, as well as equipment maintenance protocols Monitoring and corresponding through the ETS-desk email account Troubleshooting Tier 1 technical issues in ETS-designated classrooms and conference rooms Maintaining records in the Tech Desk inventory system Other relat...