Project Manager- TAP Operations Lead

Job description

Job Title: Project Manager – TAP Operations Lead Summary - This is a contingent opportunity and would begin work upon the contract award The Veteran Affairs Transition Assistance Program (VA TAP) supports Service members and Veterans as they transition from military to civilian life. Through a structured curriculum and personalized support, VA TAP delivers education and career guidance, benefits briefings, and resources to promote post-service success. The Project Manager – TAP Operations Lead oversees the implementation and daily operations of TAP briefings and services across all delivery sites. This role manages the staffing plan, service delivery schedules, and performance tracking for TAP delivery. The Operations Lead ensures consistent execution of VA curriculum, manages a geographically dispersed workforce, and leads operational coordination with internal staff, subcontractors, and Government stakeholders. Essential Duties and Responsibilities: - Lead nationwide TAP operations, including delivery planning, staffing, scheduling, and risk mitigation - Supervise Regional Managers and Site Leads to ensure consistent service execution across 300+ delivery locations - Maintain the...