Account Manager - REMOTE

Job description

Description Binary Defense is seeking a talented Account Manager to maintain and grow customer base. Responsibilities: · Building relationships with existing client base to ensure they are engaged with their service · Ensuring your clients are getting the highest return on their investment from their service · Strategically partnering with your clients to understand their key security related business challenges and initiatives · Partnering with internal teams to manage and retain client relationships and build client loyalty · Ensuring client satisfaction, retention, operational efficiency and quality of service · Growing existing business with product portfolio and additional services. · Onboarding new clients and continuing to engage on a quarterly basis with business reviews. · Contributing to the sales team and customer success team for business initiatives and training support. · Working towards and achieving targets · Building relationships with senior level individuals across accounts · Collaborating with others to overcome challenges whilst working in a fast paced and dynamic environment · Planning and organizing your time effectively · Delivering customer service and pass...