Program Specialist

Job description

Overview Position Title: Program Specialist, Consumer Products (Part-time) Entity: Consumer Products Services Division: Department: CPS: Location: Woonsocket, RI: FLSA: Non-Exempt: Hours Worked: Part-Time: Typically, 16 hours per week, two eight-hour days per week. However, must be flexible to meet the needs of the client and complete other projects as assigned. Position Summary: The Program Specialist is responsible for… - Lead the program change and understand the program requirements. - Clearly understanding account priorities and initiatives by using project plan to achieve. - Regular review of progress internally and have regular review with clients on the progress. - Handle the program changes in a holistic approach to consider every detail and clarify with Operations if needed, then work with processes and assess the success of implementation - Ensure program instruction is written in clear, simple and executable manner - Daily or weekly service delivery monitoring, check daily on problem areas. Active management with lab for resolution - Regular calls, discussions and meetings with Account Management; Sharing presentations, meeting notes and key messages. Involving Technica...