Financial Services Representative

Job description

Job Description 37.5 hrs Sunday-Thursday 10am-6pm Including Holidays Advises and counsels admitted patients of financial responsibility and self-payments. Processes payments, issues patient receipts, and maintains collection log. Job Responsibility: - Interviews patients to obtain necessary financial and insurance information. - Verifies patients insurance and collects additional insurance such as No Fault and Workers Compensation. - Performs financial assessment of patients; refers potential Medicaid cases to Medicaid Investigator. - Gathers documentation and assists in the completion of the Financial Assistance Program (FAU) application process. - Assists patients and/or families in resolving hospital bills; advises and counsels patients of their payment responsibility due to the hospital. - Establishes patients’ pro-rated financial obligations and sets-up payment arrangements/contracts. - Follows up on scheduled payments via mail and telephone. - Processes applications for Section 1011, where applicable. - Maintains daily work log of payments collected. - Performs related duties as required. All responsibilities noted here are considered essential functions of the job under the...