Customer Support Sales Representative

Job description

About the Role We are seeking a Customer Support Sales Representative “CSR” to drive sales growth and deliver exceptional service. This role is ideal for a results-driven professional with a passion for building strong customer relationships, identifying sales opportunities, and providing tailored solutions in the material handling industry. As a key member of our sales team, you will be responsible for driving new business, managing existing accounts and ensuring customer satisfaction through consultative selling. What You’ll Do: - Serve as the primary point of contact for existing customers, ensuring satisfaction and repeat business. - Conduct regular check-ins, follow-ups, and business reviews to identify new sales opportunities. - Provide support and product recommendations based on customer requirements. - Meet or exceed monthly and quarterly sales targets for both product and service sales. - Identify new business opportunities within assigned territory. - Generate quotes, proposals, and contracts in our company CRM - Process sales orders and coordinate delivery, service scheduling, and follow-up. - Work closely with Territory Managers, Service Teams, and Parts Departments to...