DME Coordinator

Job description

Description: - Provide on-site management of the Resurgens Orthopaedics Durable Medical Equipment (“DME”) Program. - Under the direct supervision and orders of the physicians, provide proper fitting and education of orthopaedic DME products for patients, gather necessary paperwork to facilitate billing on behalf of Resurgens Orthopaedics, and collect payments at time of service as directed. - Provide the highest level of customer service to patients and their family members, physicians, clinic management, and all other employees. - Assist with education of clinical employees on all aspects of the DME Program to cover patient volumes and days off. Meet performance goals of Resurgens Orthopaedics. - Properly fit and provide education to patients on the application, use, care, and expected outcome for DME products as indicated by the prescribing physician instructions and manufacturer recommendations. - Educate patients on their insurance plans and provisions, financial responsibility, and collection of patient out-of-pocket portion. - Create claims for dispensed DME. - Document and reconcile inventory and monthly billings. - Utilize practice assigned inventory management software to...