Patient Care Coordinator
Pacific Neuropsychiatric Specialists · Mission Viejo, California, US
Benefits: - Dental insurance - Health insurance - Paid time off - Vision insurance - 401(k) matching Key Responsibilities: - Welcome all patients with an inv...
Job description
Benefits: - Dental insurance - Health insurance - Paid time off - Vision insurance - 401(k) matching Key Responsibilities: - Welcome all patients with an inviting and positive attitude. - Check patients in and collect copays. - Check patients out and schedule follow-up appointments. - Ensure provider's schedules are full and if there are openings call patients on the waitlist. - Schedule and confirm appointments for existing patients. - Assisting provider with filling out paperwork brought in by the patient and or faxed by insurance company/EDD and assist with letters when needed. - Relaying patient messages/concerns to providers via email and effectively communicate back to patients what the provider's response is. - Answering and returning patient calls as well as responding to their voicemails in a timely manner. - Being a team player who is willing to help when and where it is needed. - Flexibility with locations if coverage is needed. - Ability to handle a high volume office. Skills and Qualifications: - Previous experience or training/education working in a medical facility. - Must be friendly, outgoing, “people oriented”. - Excellent communications skills, both written and o...