Customer Services Advisor - Third Party Assistance

Job description

Do you have fantastic communication and influencing skills? Do you possess strong skills in both written and verbal communication? Can you deliver a great customer experience?! Working Hours/ Shift Patterns: The average working hours are 37.5 per week, following a 4 -week shift rotation. Shifts are scheduled between 8am to 8:30pm from Monday to Friday, and 9am to 5:30pm on weekends. You will work 2 weekends out of every 4 weeks. Training: The core training lasts for the first 4 weeks and would require hybrid training in the office and training remotely from home. You'll continue hybrid working onsite through to week 8 to reinforce your learning and build confidence. After this period, you'll need approval from a trainer or team leader before transitioning to hybrid working of one day a week in the office and the rest working remotely from home. Our approach to Hybrid Working: With hybrid working, you have more flexibility, as you usually only have to visit our office once a week and work remotely for the rest of the time. You can always opt to work from the office more frequently if that suits you better. When we organise training and events you may be required to attend in person...