Complex Administrative Manager

Job description

Job Description Summary Job Description: Responsibilities: - Recruits, selects, trains and supervises operations support associates in multiple branches. - Manages all administrative matters in the hiring/termination of financial advisors and trainees, and their transition in and out of the branches. - Conducts ongoing performance management, scheduled performance appraisals and salary reviews of branch support associates (Complex Manager may be involved), and maintains associate files. - Monitors daily work of associates evaluating workload and responsibilities of support staff to determine necessary assignment changes to maintain efficient workflow. - Ensures daily staffing levels and cross-training is adequate. - Conduct staff meetings at multiple branches. - Coordinates registrations, continuing education, licensing, etc. of associates. - Maintains records of all complaints and ensures all E&Os are filed and responses are completed. - Apprises Complex Manager of all appropriate matters, and assists with disseminating information to associates. - Acts as Resident Manager or Rep in Charge when required. - Participates in the physical establishment of complex expansion ventures su...