Corporate Vice President - Colleague Experience Technical Program Manager

Job description

Job Requisition ID: 93622 Location Designation: Hybrid - 3 days per week Role Overview: The Technology Program Manager – Digital Colleague Experience Engineering is a senior technical leadership role responsible for architecting, delivering, and continuously improving enterprise-scale DEX and EUC technology capabilities across New York Life. This role blends deep engineering expertise with disciplined program management, requiring a leader who can operate as both a hands-on technical strategist and an enterprise program driver. The individual will lead initiatives that modernize the colleague technology experience across endpoint platforms, collaboration environments, and enterprise service operations, leveraging advanced observability, automation, and service management frameworks. The ideal candidate will possess strong knowledge of EUC engineering, digital experience monitoring platforms, endpoint management ecosystems, and enterprise service delivery models, combined with the ability to drive large-scale cross-functional technology programs. This leader will partner with infrastructure, digital workplace, cloud, and service management teams to improve technology reliability, co...