Community Assistance Center Intake & Data Specialist

Job description

Department: DHQ Program Department Supervisor: Director of the Community Assistance Center Position Title: Community Assistance Center Intake and Data Specialist FLSA Status: Non-Exempt, Full-Time 40 hours per week Date: April 13, 2026 JOB SUMMARY: This is a full-time position providing financial aid intake services and data administrative support at the Community Assistance Center. The Intake and Data Specialist will ensure that all required financial assistance applications are received and processed promptly. This person will be responsible for answering incoming calls, emails, and servicing walk-in clients, in addition to performing clerical work such as filing, faxing, and conducting periodic audits of emergency assistance documentation. DUTIES: 1. Screen financial aid applicants via phone, email, or in-person. 2. Answer phone and email inquiries in a timely manner. 3. Provide program information and schedule intake appointments at the Community Assistance Center, neighboring corps, and partner agency locations. 4. Enter new inquiry and client information in electronic data systems with accuracy. 5. Determine eligibility for assistance based on the client’s application and sup...