CAM Outreach Analyst II:Hybrid, Getzville, NY

Job description

Overview: Leads and/or participates in projects within one or more functional areas within Default Servicing (internally known as Customer Asset Management (CAM)) and represents these areas in cross-functional, visible projects involving business partners outside of CAM. Primary Responsibilities: Serve as resource in a defined area of CAM and represent business practices and interests in various projects with internal and external stakeholders. Interact with business partners across the Business Banking, Commercial, Consumer, Mortgage and Retail platforms to leverage technology, system enhancements and projects, while also representing inclusive needs for all aspects of default servicing. Asist with training and maintaining a relationship with our third party vendors Develop and produce non-routine departmental reports and spreadsheets, including project or product strategy analyses, historical reporting, workflow analyses and financial analyses for one or more functional areas of CAM. Conduct non-routine analysis and judgment-based work over a single or closely related disciplines to support CAM decisions. Conduct non-routine data review, research, and/or reconciliation for assign...