Transportation Management Center (TMC) Operations Manager

Job description

WSP is currently initiating a search for a Transportation Management Center (TMC) Operations Manager! This position is located in of Nashville, TN. The TMC Operations Manager shall support the client with management and coordination of Transportation Manager Center Operations. The TMC Operations Manager shall work full-time on-site at the client site. The TMC Operations Manager shall manage the daily operations activities in accordance with the client Standard Operating Procedures (SOPs), protocols, and policies. The TMC Manager responsibilities include, but are not limited to: - Day-to-day management of the Operations staff and resources, including problem resolution concerning Operations and staff scheduling for second and third shift Operations in coordination with Tennessee DOT personnel. - Ensure that operations are conducted within the design parameters, client SOPs and policies, and industry standards. - Participate in Incident Management meetings and ensure appropriate interagency coordination. - Coordinate with Tennessee DOT’s motorist assist service providers, relaying incident details and supporting dispatch operations. - Participate in statewide Traffic Incident Managem...