Claims & Customer Relations Specialist

Job description

Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. Job Description: Claims & Customer Relations Specialist UPS Capital Europe, Warsaw, Poland: We are looking for a claims and customer relations administrator to provide first-line support to customers by managing incoming CRM cases and handling inbound calls. The role is focused on delivering timely, accurate, and empathetic responses to customer queries, ensuring a high standard of service and resolution. What you’ll do: Reporting to the Claims & CRG Supervisor the successful applicant will be responsible for the following key activities: · Act as the first point of contact for customer queries and claims received via CRM, tele...