Technical Sales Support Specialist

Job description

Overview We are seeking a detail-oriented and organized Technical Sales Support Specialist to support the commercial refrigeration team in managing project data, coordinating product selections, and preparing accurate quotes. This is an hybrid role that bridges sales and applications/quoting administration support. This role requires familiarity with CRM systems (such as Salesforce), the ability to read and interpret technical documentation, and strong communication skills for cross-functional collaboration. Responsibilities: - Administrative Support: Create and maintain accounts, projects, and opportunities in Salesforce (SF) based on incoming application requests and internal communications - Quotation Support – Support applications engineering in the preparation of quotes and proposals - Project Coordination: Retrieve and track key project dates and technical documents (e.g., drawings) from Lucernex and ensure timely data entry and project updates. - Model & Equipment Selection: Accurately enter refrigeration model selections into Salesforce opportunities and verify selections against application requirements. - Pricing & Quoting: Generate preliminary and final pricing using int...