Customer Service/ Data Entry

Job description

Benefits: We are Jackson Hewitt, Working Hard for the Hardest Working. We have a new Career Opportunity for you to deliver exemplary customer service, and become someone’s tax hero!Join the team that is focused on being advocates for our clients, and getting them their maximum tax refund, faster, and with fewer associated fees. Stand out as friendly, attentive, and knowledgeable. Jackson Hewitt offers training related to income tax preparation and the delivery of excellent customer service. This position has access to and regularly works with information of a sensitive, highly confidential nature; and regularly deals with diverse matters which require a working knowledge of the business. Responsibilities - Bonus based on performance - Employee discounts - Flexible schedule - Wellness resources - Presents the Company’s value proposition to clients concerning various company products and services and uses prescribed selling techniques - Conducts a thorough in-person interview with potential clients, using the company’s propriety tax software application - Delivers exceptional customer service by anticipating customer needs and considers the impact of all decisions/actions on the cust...