Forward Deployed Engineer

Job description

Location: Dallas,Texas,United States About Humach: Humach is reinventing customer experience with emotionally intelligent AI agents. As the creators of the world’s most customer-centric digital workforce, we blend cutting-edge LLMs, voice biometrics, and intelligent orchestration into real-time service solutions. Backed by top partners and ambitious clients, we’re scaling fast and need talented engineers to help us deliver impact. Role Overview: As a Forward Deployed Engineer (FDE) at Humach, you will work at the intersection of software engineering, applied AI, and real-world deployments. This is a hands-on engineering role focused on building, configuring, and deploying AI agents and supporting systems into production environments. You will work closely with senior engineers, product, and data teams to implement agent workflows, integrate models and tools, and ensure solutions are reliable, scalable, and maintainable. This is not a sales engineering or demo role. You will write production code and own real systems. This is a fully remote position open to candidates who currently reside in Iowa, Wisconsin, Illinois, Texas, Florida, New Jersey, Michigan, and Minnesota. What You’ll...