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Oncology Patient Support Specialist (Wisconsin)

Novocure · US

At Novocure, every role contributes to extending the lives of people living with cancer. As our Oncology Patient Support Specialist (internally referred to a...

Job description

At Novocure, every role contributes to extending the lives of people living with cancer. As our Oncology Patient Support Specialist (internally referred to as Device Support Specialist), you’ll play a key part in this mission. The Device Support Specialist (DSS) plays an essential role in supporting commercial oncology patients using Tumor Treating Fields (TTFields). The DSS focuses on educating patients and their caregivers on TTFields according to product labeling and integrating TTFields into daily routines in order to reach usage goals. The DSS will work to ensure optimum patient outcomes via appropriate therapy settings and continuation of care. As part of a cross-functional team, the DSS collaborates regularly with other departments to address the changing needs of patients and caregivers. The DSS may also be required to assist with clinical trial oncology patients, determined by business needs. The DSS is a full-time, exempt, field-based position reporting to the Regional Manager, Device Support Specialist. QUALIFICATIONS/KNOWLEDGE: - Support and honor our “Patient Forward” mission by ensuring patients are at the center of every interaction; providing compassionate, high-qua...