Front Desk Coordinator

Job description

Description Pain Specialists of America ("PSA") is a Texas-based, multisite comprehensive pain management company that includes over 15 locations. We are seeking talented professionals who can support the business and help it achieve its strategic objectives. Job Summary: The position requires strong communication skills and is customer service driven. The Front Desk Coordinator serves as the initial point of contact for all incoming patients. The Front Desk Coordinator is responsible for ensuring that patients feel welcome and are properly greeted. They should be well composed in both their appearance and demeanor and maintain a soft and even temperament when dealing with issues of a personal nature. Benefits: - Check patients in, print out medication list and provide necessary paperwork - Collect co-pays and collect on balances. Have patient set-up for recurring credit card payments for balances, if needed, and process payment plans per protocol. - Prepare schedule one day in advance to determine balance accuracy and notify patients who need to be on a payment plan. - Document all payments and non-payments on the schedule and give to manager at end of day. - Verify demographics w...