Duty Manager - Environmental - The Chimes, Uxbridge

Job description

Purpose of the Role As part of the Duty Manager team at The Chimes, this role has a specific specialism in Cleaning & Environmental Services while maintaining shared responsibility for the day-to-day delivery of operations across Security, Cleaning, and Customer Services reporting into the Soft Services Manager. The role holder will lead on all aspects of cleaning performance and ensure that a safe and secure environment is maintained for all users of the centre, while also contributing to wider operational leadership and supporting colleagues in their absence. Key Responsibilities: Core Duty Manager Responsibilities: · Lead day-to-day supervision of Security, Cleaning, and Customer Services teams across the centre. · Oversee rotas, holidays, absence, and shift cover for all teams and taking control when fellow Duty Managers are absent. · Ensure consistent delivery of operational procedures, service standards, and compliance requirements. · Maintain a safe, clean and welcoming environment throughout the centre, including malls, car park, piazza, back of house and service areas. Ensure any issues are reported to the appropriate team and actioned accordingly. · Support all team membe...