Hotel Building Maintenance (Full Time) - InterContinental Houston
IHG · US
JOB OVERVIEW: Perform major repairs and maintenance work to ensure hotel maintenance quality and safety standards are achieved and maintained.
Job description
JOB OVERVIEW: Perform major repairs and maintenance work to ensure hotel maintenance quality and safety standards are achieved and maintained. At InterContinental Hotels & Resorts® we want our guests to feel special, cosmopolitan and In the Know which means we need you to: Be charming by being approachable, having confidence and showing respect. Stay in the moment by understanding and anticipating guests’ needs, being attentive and taking ownership of getting things done. Make it memorable by being knowledgeable, sharing stories and showing your style to create moments that make people feel special. DUTIES AND RESPONSIBILITIES: Financial Returns Follow procedures that ensure the security of inventory and assets such as tools, supplies, equipment, furniture, televisions, etc., replenishes supplies and inventory in a timely manner, and minimizes waste. People: Promote teamwork and quality service through daily communication and coordination with other departments. Guest Experience: Respond in a courteous and prompt manner to all guest questions, complaints and/or requests to ensure strong guest satisfaction. Responsible Business: Perform maintenance and repairs for assigned area of e...