Network Relations Specialist

Job description

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary: Internally supports and contributes to positive provider experience and relationships by handling daily provider service inquiries and problems regarding policies and procedures, plan design, credentialing process or status, and claims or compensation process or status. Supports the maintenance of provider contract or demographic data. Required Qualifications: - 1-3 years' related customer service experience - Strong verbal and written communication and interpersonal skills. - Exposure to business segment specific policy, benefits, plan and product design and language. - Working knowledge of business segment specific codes, products, and terminology. Preferred Qualifications: - Exposure to provider relations - Working knowledge o...