Lead Enterprise Service Desk Technician

Job description

General information Requisition #: R67585: Locations: USA-FL-Doral: Posting Date: 05/06/2026 Security Clearance Required: TS/SCI: Remote Type: Onsite: Time Type: Full time: Description & Requirements: Shape the future of defense with MANTECH! Join a team dedicated to safeguarding our nation through advanced tech and innovative solutions. Since 1968, we’ve been a trusted partner to the Department of Defense, delivering cutting-edge projects that make a real impact. Dive into exciting opportunities in Cybersecurity, IT, Data Analytics and more. Propel your career forward and be part of something extraordinary. Your journey starts now—protect and innovate with MANTECH! MANTECH seeks a motivated, career and customer-oriented Lead Enterprise Service Desk Technician to join our team in Doral, FL . Responsibilities include but are not limited to: - Serve as the primary point of contact for advanced technical troubleshooting via phone, email, and in-person support. - Respond to and resolve customer issues at their desks as needed. - Utilize tools such as Active Directory, Microsoft 365, and ITSM platforms (e.g., ServiceNow) to manage user access, incidents, and support workflows. - Collabo...