Customer Service Officer CR 1.1

Job description

Customer Service Officer – Casual: Be the First Smile They See – Make Every Interaction Count Are you ready to bring your energy, organisation, and people skills to a role where service matters? We’re looking for a Customer Service Officer who thrives in a busy environment and enjoys helping others. You’ll be the face of our front desk, providing exceptional service and support to patrons every day. - Newtown Stadium and North Geelong Arena 📌 About the Role: This position involves a wide range of front desk responsibilities including: You’ll need to be confident, organised, and ready to handle a variety of tasks with professionalism and care. - Reception duties - Cash handling - Telephone operations - Program bookings - Membership support 🌟 What you should come with: - Experience – previous customer service role - Multi-tasking – handle busy and demanding situations - Interpersonal – excellent communication and people skills - Deadline-driven – meet timelines with confidence - Tech-ready – basic computer skills are a plus About the Y: The Y is a global organisation that works locally to develop stronger communities through leadership opportunities partnering, with other community,...