Learning & Development Lead

Job description

The Learning & Development Lead is an individual contributor responsible for designing, managing, and delivering targeted learning programs that support organic growth client onboarding and enablement. This role reports to the Manager of Learning & Development Programs and operates with defined ownership of the Train-the-Trainer program and organic growth client-facing training initiatives, while contributing to broader L&D efforts. This role serves as a key contributor within the organic growth client onboarding process, partnering with cross-functional teams to ensure training is effectively aligned and executed. The Learning & Development Lead is also responsible for building and evolving the Train-the-Trainer program, enabling scalable and consistent delivery of training across internal teams and client stakeholders. Job Duties and Responsibilities: Train-the-Trainer Program Ownership: Organic Growth Client Onboarding & Enablement - Design, implement, and manage organization’s Train-the-Trainer program, including facilitator frameworks, standards, and supporting resources. - Develop toolkits, guides, and materials to enable consistent and effective training delivery by internal...