Continuous Improvement Manager

Job description

JOB SUMMARY: The Continuous Improvement Manager collects, compiles and analyzes performance data to advance system effectiveness, improve efficiencies and improve business processes. ESSENTIAL FUNCTIONS: - Monitors, analyzes and interprets performance data on an ongoing basis to implement process improvements that advance performance measures and business outcomes. - Uses all databases, management information systems and related reporting systems and tools to extract, compile, analyze and interpret performance data. - Collaborates with the Board Performance Department to advance processes and realize performance improvement plans, corrective action plans and system or technical enhancements. - Designs and develops tools for tracking performance, monitoring outcomes and supporting business objectives. - Consults, interprets and ensures policies and procedures comply with business requirements, procedures and/or improvement plans. - Manages systems, databases and data integrity requests, to include, review and processing changes/deletions and information requests of customer records. - Performs other related duties as assigned. REQUIRED SKILLS/ABILITIES: - Knowledge of workforce deve...