Revenue Cycle Coordinator

Job description

Schedule: Monday-Friday 8am-5pm Pay Range: $15-16.50 per hour, dependent on experience SUMMARY OF JOB DUTIES: The Revenue Cycle Coordinator will support and assist all aspects of revenue cycle management. Knowledge/Skills/Abilities: - Assist front office staff with insurance eligibility & benefits, determine patient responsibility due, and patient account questions as needed - Answer billing phone calls and communicate with patients professionally regarding claims, payments, insurance inquiries, account updates, and any other billing matter. - Resolve claim denials, working claim holds, and researching issues with claim payment in a timely manner. - Maintain the collections process and collect patient balances in a timely manner. - Resolve unpostable records and research missing correspondence/EOBs - Assist with reviewing and processing refund requests, charge backs, returns, and NSF checks. - Submit electronic claims when necessary. - Collaborate with revenue cycle analyst to improve billing and collections processes - Responsible for ensuring patients are in the appropriate insurance package based on Value Base Care rosters. - Cross train in other aspects of the department as ass...