Channel Account Manager, New England

Job description

As a Regional Channel Manager, you will drive pipeline growth and revenue through strategic partnerships with Technology Service Distributors (TSDs) across the Northeast region. You’ll play a critical role in expanding Talkdesk’s partner ecosystem by building strong relationships, executing joint go-to-market strategies, and accelerating partner-led opportunities. Key Responsibilities: - Drive partner-sourced revenue by developing and executing strategic engagement plans with key TSDs and their advisor networks - Own and grow relationships with high-impact TSD partners, focusing on those with the greatest revenue and strategic potential - Identify, recruit, and onboard new platform and TSD partners, defining clear business cases and growth strategies - Structure, negotiate, and execute partnership agreements that deliver mutual value and scalable growth - Translate Talkdesk’s vision, product roadmap, and GTM strategy into compelling narratives for partners and their advisors - Collaborate cross-functionally with Sales, Marketing, Product, and Customer Success to: - Identify high-value opportunities - Build partner enablement programs - Develop scalable co-selling motions - Create a...