Business Banking Manager NSW

Job description

About Us At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers. Join Business & Private Bank and help deliver our growth ambitions by backing Australian businesses and private clients with the insights, solutions and support they need to move forward. We play a critical role in delivering the ANZ 2030 Strategy and you’ll be part of a team guided by our values to put customers first, deliver with excellence, own the outcome and work as one. About the Role: As a Business Banking Manager, you will play a key role in retaining and growing an existing SME customer portfolio, which involves delivering tailored, whole-of-customer solutions that meet the evolving needs of each business. You will engage with customers through a range of channels, including phone, video, email, and digital platforms, ensuring consistent and meaningful interactions. A core part of your role will be supporting existing customers with their business banking needs by providing timely, proactive, and high-quality service. Your focus will be on delivering strong customer outcomes, identifying op...