Billing Supervisor

Job description

Your role Lead and manage departmental projects to ensure timely, accurate completion and delivery of results. Ensure invoicing is complete, accurate, and aligned to contract terms; identify and resolve billing discrepancies. Coordinate month-end activities to ensure timely and accurate close outcomes. Execute AR reporting and month-end close activities, including invoicing, reconciliations, journal entries, and status reporting. Research and resolve complex or escalated accounts; determine root cause of open receivables and execute appropriate rebilling and resolution actions Oversee the monthly AR close cycle and ensure all reporting and control activities are completed on schedule. Identify opportunities for process alignment and continuous improvement; recommend and support implementation of enhancements. Support billing initiatives, system/process changes, and operational improvements as required. Assist with ad hoc requests, including support for year-end audits and other compliance needs. Provide high-quality customer service to internal partners and external customers. Delegate work, assign/schedule tasks, and monitor progress to ensure deadlines and quality standards are m...