Head of Global Operations

Job description

About TensorWave Our mission is simple: deliver seamless, secure, reliable, and resilient AI compute at scale. We've built a versatile cloud platform that eliminates infrastructure barriers, empowering builders to focus on innovation instead of fighting their stack. Because breakthrough AI should move at the speed of ideas, not infrastructure. About the Role: We are building a comprehensive Global Operations Center (GOC) and we’re looking for a seasoned leader to lead this critical function. This role is responsible for standardizing 24/7 monitoring and incident response operations across all TensorWave data centers. Reporting to the VP of Operations, the Head of Global Operations will define processes, implement tooling, and grow the team who will serve as the frontline of TensorWave’s infrastructure reliability. This is a unique opportunity to grow a function that directly impacts every customer’s experience. You will have significant influence over how TensorWave improves monitoring, detection, triage, and response to infrastructure events across a rapidly growing multi-site footprint. If you thrive in fast-paced environments and want to build something meaningful, this role is...