Banquet Captain - Hotel Polaris

Job description

Overview Are you ready to help shape the future of travel and hospitality at the new Hotel Polaris at the U.S. Air Force Academy? Hotel Polaris is seeking an exceptional Banquet Captain to join our team and play a vital role in shaping the success of Hotel Polaris, an instant icon on the hospitality landscape of Colorado Springs. Your efforts significantly influence the unique and distinctive experiences we seek to deliver to our guests and team members alike. We're looking for someone who wants to be a part of something bigger and shares our passion for creating unforgettable guest experiences, nurturing a vibrant company culture, and building strong connections with our communities. Responsibilities: - Maintain a commitment to customer service and guest satisfaction. - Ensure team member meet all established service standards. - Assist the Banquet Management team in proper staffing and scheduling- managing levels to Banquet Event Orders (BEO)s. - Communicate effectively with kitchen staff when food ordering expressing any special needs. - Be familiar with all property amenities and other restaurant menus and hours of operation. - Ensure food and beverage is served while maintaini...