Operations and Facilities Manager

Job description

As a Operations and Facilities Manager, you play a critical role in ensuring the safe, efficient, and high-quality operation of the properties. Reporting to the Head of Operations and working in parallel with The General Manager, you provide operational and facilities expertise that supports the delivery of exceptional resident experiences and high-performing, compliant buildings. You ensure that all properties adhere to VervLife policies, procedures, and operational standards, proactively identifying risks, managing compliance requirements, and resolving issues to maintain safe and well-managed environments. Through your oversight, you help sustain operational efficiency, asset integrity, and consistent service delivery across the asset. In this role, you oversee facilities management, compliance, performance monitoring, and operational best practice. You contribute to strong financial outcomes, the smooth running of building operations, and the continuous improvement of service standards. Your work enhances the resident journey, supports positive client relationships, and ensures each property performs in line with VervLife’s commitment to quality, safety, and operational excelle...