Customer deal desk drafting specialist -English and Greek/Polish language

Job description

Job duties are varied and complex, needing independent judgment and include but are not limited to: Skills : Desired : Experience – 0 to 2+ years - Provide 2nd level of support on the Sales end to end processes - Troubleshoot and resolve complex queries - Act as knowledge expert on the Sales end to end processes and systems - Provide updates/training to other colleagues within area of expertise - Act as a bridge between the sales team and various other supporting functions (Cloud Subscription Data Management, AR, Collections, Credit Team, Order Management, Approvals, Business Practices, Revenue Recognition, Incentive Compensation, etc) - Gain an understanding of the business priorities and challenges of the Global Sales Reps and Managers - Support new application roll-outs - Participate in testing of new applications - Meet CDD Support KPIs and targets - Communicate activity metrics to CDD management - Undertake admin responsibilities as required - Keep current on new releases and enhancements - Undertake other projects as required - Strong communication, interpersonal, and analytical skills - Ability and desire to provide excellent customer-service to internal customers - Ability...