Service Manager (all genders)

Job description

WHY FREQUENTIS: WE ARE LOOKING FOR: WE OFFER: JOBS: Apply now Service Manager (all genders) Service Management: Karlsruhe: FREQUENTIS Comsoft GmbH From now on: Full time: Share: Email: LinkedIn: Job Introduction: Even though we maintain our feet on the ground, our second home will always remain in the sky. As a medium-sized IT company situated in Karlsruhe Germany, developing tailored solutions for global air traffic control authorities is our forte. Our contribution to Flight security, can be found in our systems that operate at various flight control centres and airports, located in more than 80 countries of the world. FREQUENTIS COMSOFT is part of the successful Frequentis group, situated in Vienna, Austria. More information about us on our Youtube Channel . So, are you ready to take off? Key Tasks: - As the central contact person and project manager, you will be responsible for service support (incident and problem management) for customers located worldwide in the air traffic control and airport sector - Within the framework of the respective service contracts, you are responsible for excellent after-sales support and the associated customer satisfaction - Together with the ex...