Technology Specialist

Job description

CURRENT EMPLOYEES, CONSULTANTS, AND AGENCY PARTNERS: If you currently work for Brown-Forman, please apply by clicking the Careers icon on the Workday portal. For best results, use Google Chrome to view this page. Meaningful Work From Day One: IT professional who responds to technology-related incidents escalated by the IT Service Desk, other IT groups, or by direct contact with technology end users. This position requires advanced skills, knowledge, tools, and authority above those of the IT Service Desk. They may resolve the incidents remotely, deskside, or via depot service for employees located around the globe. Primarily responsible for restoring and resolving service for technical issues as quickly as possible with limited disruptions. What You Can Expect: Work closely with the Service Desk and Global Desktop Teams to ensure the resolution of end-user computing problems or requests in a timely fashion. Deployment, support, and troubleshooting of mobile technology. Deployment, support, and troubleshooting of all PC-related equipment. This includes but is not limited to desktops, laptops, PC peripherals, and printers. Deployment, support, and troubleshooting of PC-based applicat...