German-speaking Customer Service Representative

Job description

Tired of being just a number in a massive call center? We are Batmaid, a Swiss-based company that recently expanded our in-house Customer Service hub in Lisbon. Unlike an outsourcing agency or a BPO, when you join us, you work directly for our brand . You’ll be part of our core team, supporting our own clients and our dedicated cleaning agents (our Batmaids). The Opportunity: We are looking for an experienced German-speaking professional who values stability and a healthy work-life balance. If you are currently feeling the weight of rigid micromanagement or the uncertainty of short-term contracts, we offer a different kind of environment here at Batmaid. Our Offer: - Stability from Day 1: You receive a permanent contract and full pay from your very first day of training. - Attractive Package: A competitive base salary supplemented by a monthly attendance and performance bonus . - Full Benefits: Private health insurance, a transportation allowance and a meal allowance paid via a meal card. - Hybrid Flexibility: Once you’ve mastered our processes during the initial training and onboarding on-site, we offer a hybrid work model to support your work-life balance. - Prime Location: Our o...