Supervisor, Housekeeping
HAP Alaska-Yukon · US
Supervisor, Housekeeping Department: Rooms Division Employment Type: Seasonal - Full Time Location: Mt. McKinley Princess Wilderness Lodge Description Servic...
Job description
Supervisor, Housekeeping Department: Rooms Division: Employment Type: Seasonal - Full Time Location: Mt. McKinley Princess Wilderness Lodge Description: Service Excellence. Performance. Integrity. Teamwork. Consistency. Innovation. The Housekeeping Supervisors oversee our guests' home-away-from-home ensuring each space is clean, comfortable, and safe. You will assist in training, coaching, and guiding a large, diverse team while supporting safety standards and assisting guests as needed. Finish your day in the afternoon and get out to adventure in the magic of Alaska. RESPONSIBILITIES: - Training, coaching, rewarding, and disciplining all employees on aspects of the job. - Prepare housekeeping paperwork and divide/assign rooms to room attendants evenly. - Radio and phone communications with all hotel staff on any safety or service concerns. - Daily inspection of guest rooms and employee housing for quality assurance. - Update housekeeping logs throughout the resort and assuring the proper storage of chemicals and cleaning products. - Interact and communicate with guests, providing property-specific and local information, answering questions, and communicating concerns to a supervis...