Human Services Assistant III

Job description

HSAIII-APS Salary Range: $32,752-$52,093: Title Description- Human Services Specialist III Position Summary: The Adult Services / Adult Protective Services (APS) Case Aide provides essential administrative and program support to social work staff serving vulnerable adults. This position plays a critical role in ensuring efficient office operations, timely documentation, and responsive client services. The ideal candidate is organized, professional, detail-oriented, and able to multitask in a fast-paced human services environment. Qualifications: - Answer and direct incoming phone calls in a courteous and professional manner - Determine the level of need or urgency of calls and appropriately route emergencies - Take accurate messages and relay information promptly to appropriate staff - Document contacts, case activities, and service information in agency systems - Assist with preparation and tracking of yearly guardianship paperwork - Maintain organized filing systems (electronic and paper records) - Provide general clerical and administrative support to Adult Services staff - Utilize Microsoft Office programs (Word, Excel, Outlook) for correspondence, reports, and tracking - Trans...