Online Assistant

Job description

What you’ll be doing: - Picking and selecting the best quality products on the shop floor that online customers have ordered ready for it to be delivered to their doorsteps – or providing brilliant substitutions where products are out of stock - Using a handset that plans your route around the store, what you need to select and how long you have to complete each shop - Working behind the scenes dealing with customer queries, processing orders and helping to load the vans for our Home Delivery Drivers - Always ready to serve our customers brilliantly, supporting with any questions, and proactively offering help - Build great knowledge about our products, services and promotions to help provide recommendations - Working flexibly across the store as required What makes a great Sainsbury’s Colleague: - Happy with early morning starts (as most shifts start at 4am) and working in a fast-paced, physical and high energy environment, often on your own but also thrive in being part of a team - Friendly and welcoming with a genuine enthusiasm for helping customers - Enjoys working in a fast-paced, physical and high energy environment, using initiative to solve problems and taking responsibili...