Complaints Handler

Job description

Job Title: Complaints Handler Contract Type: Fixed term for 6 months Salary: £33,723.55 (£37,101.56 is achieved after 12 months successful performance in the role) Working Hours: 35 hours per week Working Pattern: Monday to Friday- Hybrid Location: Speke, Liverpool If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. Please note that whilst we will accept applications based on any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates. The difference you will make as a Complaints Handler You will provide a professional, responsive and positive feedback and complaint resolution service to customers, ensuring an empathetic approach at the point of contact, to deliver a customer centred approach to the handling of feedback and compl...