Manager-Sales Bilingual Call Center
AT&T · Mesa, Arizona, US
This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered.
Job description
This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered. Overall Purpose: To lead, direct, and optimize a team of telesales representatives in a consumer call center, driving revenue growth through effective sales and upselling strategies while ensuring superior customer service and satisfaction. Key Roles and Responsibilities: Typical tasks may include, but are not limited to, the following: Job Contribution: Oversees entry to mid- level sales employees, responsible for assigning tasks, implementing sales plans and adherence to company policies. Leads the team to manage small, less complex sales with a smaller quota or territory. Handles process-driven assignments with moderate oversight. Responsible for influencing decisions regarding the hiring, firing, disciplinary action, and promotional activity for subordinates. Supervisor: Yes Education/Experience: Bachelor’s degree (BS/BA) desired. 5+ years of related sales experience. Our Manager Sales Bilingual Call Center earns between $52,400 - $78,600 USD Annual. Not to mention all the other amazing rewards that working at AT&T offers. Individual st...