Client Success Manager ll– Dedicated

Job description

At Lytx, we're passionate about our work and encouraged to help make our roadways safer. Want to be involved in the ongoing building and improvement of our client experience and operational excellence? Join Lytx as a Client Success Manager II and be a key member of the Client Success team! In this role, you'll be the primary point of contact for our client, while managing the assigned Client throughout their client lifecycle, with a focus on training, program support and feature adoption. Along with other members of the Account Team, our CSMs work closely with our Client to understand their business and safety objectives and executes the tactical and strategic projects that best meets their needs. The CSM will educate the client on standard methodologies, as well as focus on organizational change and user adoption. You will also work with Strategic Client Partners and Technical Account Managers to develop Strategic Account Plans specific to your Client’s Lytx Driver Safety Program. If you thrive in a fast-paced environment, love building relationships, helping others and solving problems, while working cross-functionally to ensure program success, then this role is for you! You'll...