Dual Rate Table Games Supervisor

Job description

Full Time - Shift Varies Provides high quality customer service and promotes integrity while serving as a dealer and/or Supervisor for specific, licensed casino games. As Supervisor, oversees the operations of an assigned gaming area. Promotes and maintains the utmost integrity. - Complies with Indiana Gaming Commission Regulations, approved internal controls, as well as company policies. - Perform the act of dealing cards and/or dice for specific games which includes shuffling, dealing and retrieving playing cards, retrieving dice with stick and manual spinning of wheel games. - As Supervisor, verifies the operation and conduct of designated game areas. - As Dealer, will follow all applicable policies and procedures. - Ensures games are dealt to the customer reflecting a high degree of proficiency and to the pace of the customer. - Reports significant cash and cheque transactions. - Verifies issuance of credit after all necessary signatures are confirmed. - Tracks essential play and relays all pertinent information to immediate Supervisor. - Acts as role model and motivates subordinates to provide superior level of customer service to the guests. - Handles guests concerns quickly...