Senior Manager, Enterprise Crisis & Incident Management

Job description

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Job Description: Organization: Enterprise Resilience- Operational Risk & Resilience (OR3), Enterprise Risk & Return Management (ERRM) Reports to: Director, Enterprise Resilience People Leader: Yes. Will lead and develop a growing team of crisis management consultants/managers About the ERRM team, and the overall scope of the Sr. Manager: Allstate’s Enterprise Resilience team enables the company to anticipate, withstand, and recover from events that impact our people, operations, technology, and customers. We are evolving from point‑in‑time crisis response to a continuous operational resilience capability that aligns crisis management, incident governance, business continuity, and disaster recovery into a cohesive enterprise framework. This role provides second‑li...