Customer Success Manager - Maastricht

Job description

burgerchev-downclosedownloadglobelogin facebooklinkedintwitterxingyoutube About: Benefits: How we hire: Search all jobs: Become part of Europe’s leading B2B platform as Customer Success Manager - Maastricht Apply now: As a Customer Success Manager you are responsible for building and nurturing strong, long-term relationships with our clients. You act as their primary point of contact and trusted advisor, ensuring customers get measurable value from the Unite platform and that this value grows over time. You actively drive that growth. When customers thrive, revenue growth should follow. Your role: - Drive account growth: Develop account plans, grow revenue through increased order value and frequency, and expand the range of categories and suppliers available to the customer. You identify where the platform is already delivering value and build from there - Unlock growth potential: Identify opportunities for customers to get more out of the platform, from broader catalogue use to expansion into new departments or subsidiaries. Growth conversations are consultative, starting with the customer’s own priorities and working from there - Enable customer success: Guide new clients through...